Vendor-specific access to distribution lists
Now using ADManager Plus’ workflow module, operations staff can make requests for vendor contact creation without having to worry about membership to the correct mail distribution groups. Here’s how it works:

Help desks can create vendor-specific contact creation templates (e.g. logistics, housekeeping, or maintenance) using ADManager Plus. They can then add specific attributes to each creation template, including group membership information and email delivery restrictions. When operations staff request a new vendor account, they simply need to select that particular vendor’s contact creation template. After keying in the vendor contact object’s basic attributes, operations staff can request the contact be created as a mail-enabled contact (with an external email address).

With vendor-specific contact creation templates, group membership management that would otherwise had to be done manually after a series of cross-checks, becomes an effortless task for the help desk.

Straightforward contact deletion
Operations staff can now easily raise requests for removing stale vendor contacts, freeing the help desk from the burden of scheduling and undertaking a manual AD contact cleanup. When the help desk approves the operations team’s contact deletion request, ADManager Plus ensures both the object and its membership to distribution groups are removed instantly.

Get unlimited licenses for requesters—and deeper insights into vendor contacts management using ADManager Plus—by registering here before December 07th. Join our upcoming webinar to learn how to create a dedicated requests dashboard for your operations staff and start streamlining your Active Directory management. Be sure to watch out for the concluding part of this blog series on how workflow in ADManager Plus made one particular help desk’s job a lot easier.