Group email problem
Hello,
I am trying to set group emails to auto assign requests to different groups. I have email address suppor@hd.com with it@hd.com and BS@hd.com set as aliases.
The group emails have been allocated on the admin>groups page.
However emails sent to it@hd.com and BS@hd.com do not get assigned to there respective groups.
SD+ Version 7.6.0 Build 7606
Outlook 2003
Please help.
I am trying to set group emails to auto assign requests to different groups. I have email address suppor@hd.com with it@hd.com and BS@hd.com set as aliases.
The group emails have been allocated on the admin>groups page.
However emails sent to it@hd.com and BS@hd.com do not get assigned to there respective groups.
SD+ Version 7.6.0 Build 7606
Outlook 2003
Please help.