Dear User(s)

Greetings for the day. We released SupportCenter Plus - version 15.3 - Build - 15310.

We have made some major Enhancements and Behaviour changes related to Request Workflow,  and Timesheet Enhancements and many more

SCP-7905 : Custom Module Enhancements  

SCP-8322 : Configurable SSL Certificate Expiry Alerts 

SCP-8272 : Timesheet enhancements 

 

 and many more

Please refer to the Migration path and the read me available to upgrade your SCP instance.

Following is the support policy of SupportCenterPlus :

Product support will be offered only for builds that are one year old. To continue receiving support, you will have to move to the latest version of  SupportCenterPlus.

Service packs released will be applicable only over the latest available build of SupportCenterPlus.

Unpublished V3 API support is not available.

Support will be provided only for the SupportCenterPlus builds (released within one year from the current date). We recommend you upgrade to the latest version to continue receiving support.

Regularly updating your software is a good practice, and we advise doing so at least twice a year to take advantage of the latest features and enhancements that can significantly benefit your business.

Please do the upgrade only in a test environment first and based on the result please do the upgrade on the Production environment. You can contact our support at support@supportcenterplus.com for any assistance. 

Thanks for your continuous support

Syed

ManageEngine SupportCenter Plus Team