Hello,

I'm looking to be able to generate graphs that show the total amount of open/onhold requests at the end of each week.

The vertical axis would show number of tickets (say a scale of 0 - 500)
The horizontal axis would be time in week (for example: January Week 1, January Week 2, Januar...)

The amount of requents needs to be total, not new. So if a request lasts from week 1 to week 3, it would be counted in week 1 and 2.

Hope that makes sense. If someone can show me how to do this, then I'm looking to get graphs of other totals too (like total number of SLA breached tickets etc)

Thank you
Lachlan