Global View Problem
I have added some extra call status, namely waiting for customer & in progress, however the Global view is not reflecting these status flags, only those ON HOLD or OPEN.
Have I missed something when I added my extra status flags? Any one else use non standard status flags for requests .
David
Have I missed something when I added my extra status flags? Any one else use non standard status flags for requests .
David
Topic Participants
DavidC_me
ChrisSchear
andyl1906
gulli_me
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