Give CC'd Users the ability to View Tickets
When I CC a user on a ticket and send them the ticket link it says Request does not fall under your permitted scope. So you are unauthorized to update the same.
How can I make sure that any CCd user on a ticket will have the ability to view the ticket as well, and not just the requester?
Topic Participants
Cody Wilson
Mohamad Jawad
New to M365 Manager Plus?
New to M365 Manager Plus?
New to RecoveryManager Plus?
New to RecoveryManager Plus?
New to Exchange Reporter Plus?
New to Exchange Reporter Plus?
New to SharePoint Manager Plus?
New to SharePoint Manager Plus?
New to ADManager Plus?