I am using ADSelfService Plus as a trial until we can verify it will meet our needs. I have GINA installed on a test workstation, and the buttons show up properly on the control-alt-del screen. When I press "Reset password / Unlock" it takes a few seconds and the follow screen shows up. It will show "loading" in red text with the circular indicator for a few seconds and then shows the following page. How can i resolve this?