Getting device into the right category

Getting device into the right category

Hi,

I have a Cisco 871W router that I just can't get discovered as a Router (it keeps coming up as a switch...)

I have:

- Created a new device type
- Edited opmanager_categoryInfo.xml to contain the name of my new device type
- Restarted OpManager (6014).

When the device is discovered, it comes up as a Switch.

I can change the type to "Router", but of course I have to add all the monitors manually.

Also, when I click on "Device Type" under "Configure" on the snapshot page, the window that pops up just says "Error!". It says this regardless of if I've created a device type for it or not.

Hope you can help!

thanks,
alec


















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