Getting all non-resolved tickets via API
Hi Team,
I am trying to export all requests based on the subject and status as below:
$input_data = @"
{
'list_info': { 'row_count': $per_page, 'start_index': $index, 'sort_field': 'subject', 'sort_order': 'asc', 'get_total_count': true, 'search_fields':
{ 'subject': 'Disabled user with Active AD group found', 'status.name':'Open'},
'filter_by': { 'id': '34'}
}
I would like to expand the search scope to status.name: In Progress, on Hold, awaiting requestor information etc.
Could you please advise how to achieve that?
Topic Participants
Eldhose
Dinesh Bhaskaran
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