Hi,
I have a problem with getting file attachment and file attachment list API
The service desk plus version is 9.0
My API address is
https://request.fanap.plus/api/v3/attachment?format=json&TECHNICIAN_KEY=4AB1C943-9E69-4F3A-B91A-07E291CAE2F6&INPUT_DATA={“ATTACHMENT”:{“REQUEST”:{“ID”:”160”}}}
and the response is
{
"response_status": {
"status": "failed",
"messages": [
{
"type": "failed",
"message": "Input data with entity and entityid required to load attachments.",
"status_code": "7008"
}
]
}
}
would you please help me, why the response status is failed?
I am sure about the value of TECHNICIAN_KEY and requestId