Generating Reports

Hello,

Seasons Greetings from ManageEngine ServiceDesk Plus OnDemand!

We are planning to limit the number of records you will be able to generate reports for, in the OnDemand application. You will be able to generate reports with up to 15000 records. If you feel like your report's record count is going to be larger than 15000, then you can split the records using the filter options and generate your reports.

Note: This limitation is only for the Reports section, the number of records you will be able to export through the Export Data section remains unchanged.

If you have any queries, please send an email to our support email address sdp-ondemand-support@manageengine.com and our team will be glad to assist you further.

Thanks & Regards,

ServiceDesk Plus OnDemand Support