[KB] Gauging Skype for Business Adoption with O365 Manager Plus

[KB] Gauging Skype for Business Adoption with O365 Manager Plus


Are you in a plan to roll out Skype for Business across your organization? Then you must know the following:

  1. Who are all using Skype for Business?
  2. The usage pattern of Skype for Business, so that you can devise your training plans accordingly.
  3. Gauge the adoption of Skype for Business before and after the training to measure the effectiveness of it.

 

O365 Manager Plus has a dedicated set of reports on Skype for Business that help you find the answers.

 

Who are all using Skype for Business?

To start with, you must know who are all using Skype for Business and who are not using it yet. O365 Manager Plus, provides the Active Users Report, which lists the users who are all using Skype for Business. It also gives the break down of users based on the features they had used.

 

Usage pattern of Skype for Business

Once you get to know about the active users, the usage pattern must be understood to devise a proper training plan, i.e you must know which feature is mostly used by the users.

O365 Manager Plus gives you Peer-to-Peer Sessions Report which gives you the count of IM, audio, video, file sharing, and app sharing sessions that occurred in a particular day.

 

Guage the adoption of Skype for Business by users

User Activities Reports provided by O365 Manager Plus, give details on sessions attended by each user, conferences organized and participated by them, messages sent and received, PSTN usage statistics, files sent and received, and more. The reports m  can be scheduled to be generated at regular intervals, to keep yourself informed of the adoption statistics.

 

To know more about the other reports on Skype for Business, click here

 

 

 


 

 

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