FW Analyzer evaluation

I'm currently evaluating FW Analyzer and have some queries

Firstly I'm experiencing the PIX IN/OUT traffic problem and have requested the patch but have not received it.

I am also sending logs from a Watchguard VCLASS firewall to FW Analyzer. I can see event rules, protocols etc but none of the graphs contain any utilisation information, is this a known problem with this firewall?

I have to reboot the FW Analyzer server at least once a day because the service appears to stop running, I am sending a lot of log data to a test server which is probably under spec'd.

I have emailed support with these questions but have had no reply, I look forward to hearing from you.