Functionality Questions

Functionality Questions

Good Evening,

I am sourcing a ticketing/asset management/billing/contract management solution for my small IT Consulting company.

As such I need the software we purchase to meet many needs at once. I think this product provides for the catagories I listed but I have a few questions:

1) can I organize assets by client company and import the details from the current excel spreadsheets that contain all the system info for each client.

2) when creating a ticket for a support request is the product intelegent enough to only display users and assets for a particular company.

3) is there any form of integration to popular accounting programs, peachtree for instance, so I can integrate the products and automate our billing.

Thank you,

Jason













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