Fresh version 5 install - small list of issues

We purchased SD+ a little while ago but waited for version 5 - now installed.

Here are some issues we've found so far:

1) Request ID # jumping ie 29,30,31,301,302,601,602,603 etc

2) When viewing a request the conversations are expanded by default on certain requests and collapsed on others - would like consistency, preferably collapsed.

3) Main Request list does not have a 'Pending' set of filters (or even just on-hold) - Pending to include Open and On-hold statuses would be great. (Like you can when you view all requests for a specific user.)

Hope that some of these issues are resolved soon as it would make it easier to use (and with (1) less worrying).