Using the task template in ServiceDesk Plus, we created tasks with costs.

We would like the following fields to be non-editable when the user selects the task:

The fields:

- Additional Cost ($)

- Estimated Work

And in the Actual Start and Actual Finish fields, if the user enters the Actual Start field, the Actual Finish should be automatically populated by calculating the estimated work.

Example:

The user enters the Actual Start field at 05/02/2025 9:00 AM

If the estimated work is 2 hours, the Actual Finish field should be automatically calculated at

05/02/2025 11:00 AM (non-editable)

The idea is that the fields:

-Additional Cost ($)

-Estimated Work

The Actual Finish field should be automatically calculated.