Hello folks,
Agenda:
During the session, we'll talk about how you can leverage analytics to assess help desk operations and behavior, and draw actionable insights to improve customer service.
Join us for a free session and learn how to leverage analytics to,
- Make it easy for customers to raise requests.
- Make the first response count.
- Empower users.
- Identify and troubleshoot bottlenecks that stall request resolution.
- Keep your help desk technicians happy.
Date: June 27, 2019.
Time: 2pm AEST | 10am GMT | 10am PDT
In case the timings don't work for you, register anyway, and we'll send you a recording of the session later on.