[Free webinar] 7 reports that will change the way you manage your help desk
Today's help desks generate so much data that without the right reports, it's impossible to get any useful insights from it. This is why we're offering a free webinar to discuss important help desk reports that are guaranteed to inspire and impact your management decisions.
In this webinar, you'll get answers to key help desk questions, such as:
What's impacting SLA resolution times?
Why aren't customers satisfied?
Why are technicians frequently rerouting tickets?
Date: October 18, 2018
Time: 2pm AEDT | 10am GMT | 10am PDT
Duration: 45 minutes
Topic Participants
Sailakshmi b
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