[Free training] Masterclass 2023: Simplifying MSP operations with built-in PSA and RMM capabilities (Jun 28)
Hey there,
We're excited to announce that we're organizing a free Masterclass training for ServiceDesk Plus MSP this month and we would love to have you and your team take part in it! In this session, you will learn how you can utilize built-in PSA and RMM capabilities of ServiceDesk Plus MSP to enhance various MSP operations.
Here's a peek at what's in store for you:
Configuring billing and time sheets, including bill rules, service plans, top-up plans, etc.
Utilizing various communication channels, as well as configuring request customizations, templates, and automations.
Using resource management and the Maps integration.
Configuring and utilizing project management.
Setting up the MSP Business Dashboard.
Integrating with RMM Central and Endpoint Central MSP.
Date: June 28, 2023
Times: 2:30pm AEST | 9:30am EDT | 2:30pm BST
Duration: 75 minutes
Following the presentation, our product specialists will be available for a live Q&A session to answer your questions.
Aditya
The ServiceDesk Plus MSP team