ServiceDesk Plus MSP is hosting a free Masterclass training session very soon! In this session, our product expert will showcase some of the key MSP-oriented features in ServiceDesk Plus MSP. Learn how features like request life cycle, resource management, and billing can help you increase your ITSM operational efficiency.
In this masterclass, you'll learn how to:
Standardize the incident resolution process with the visual life cycle builder.
Create personalized service plans and automate recurring bills.
Obtain a detailed log of the overall time technicians spend on different activities.
Plan, manage, and assign tasks to technicians to optimally utilize resources.
Access key business metrics without writing complex queries.
Manage and schedule jobs for on-field technicians efficiently.
Following the presentation, our product specialists will engage in a live Q&A session to answer your questions.
Date: August 3, 2022
Times: 2:30pm AEST | 9:30am EDT | 2:30pm BST
Duration: 60 minutes
AdityaThe ServiceDesk Plus MSP team