Hey there,

We are excited to invite you and your team to the third and final episode of this year's ServiceDesk Plus MSP Masterclass series. In this episode, we'll explore essential ITSM practices: incident management, problem management, change enablement, asset management, and more. We will walk you through our workflow capabilities that will help you optimize your service delivery and provide excellent IT support.

A sneak peek into the agenda for this episode:

• Resolving IT service disruptions to restore normal operations and identify root causes quickly.

• Curating IT services and delivering them through an IT service catalog.

• Implementing changes to IT services while minimizing disruption and risk.

• Managing and tracking IT assets throughout their life cycle.

By the end of the session, you'll be equipped to streamline your ITSM practices, optimize service delivery, and ensure exceptional support for your customers.

Save your seat today! 

Date: Nov. 27, 2024

Time: 2:30pm AEDT | 9:30am EST | 2:30pm GMT
Duration: 60 mins

After the product demo, you'll also have the opportunity to interact with our product experts through a live Q&A session.

If you're unable to make it to the live session, worry not! Register anyway, and we'll send the recording to your inbox a few days after the episode airs.

Regards,

Aditya