Hey everyone,

We have planned a second ESM training webinar for all those who missed the first one. Join us on October 15th to get a better understanding of how we do ESM in ServiceDesk Plus.

In this webinar, we'll go over how you can extend your ITSM best practices to all your business units to mitigate and optimize your service delivery across each function of your organization with ServiceDesk Plus.

Key takeaways:

- Creating and deploying a unique service desk in less than 60 seconds.

- Automating your service management in non-IT departments.

- Managing your organization's users and service desks from a central directory.

- Enabling users to create and track all their requests across departments from a central self-service portal. 

- Customizing the look and feel of your ESM self-service portal.