Good Day
If I forward
a Message from one of our customers, the message template "Forwarding a
Request" is used. If I want to forward a Message, which I have written myself,
no specific template is used. Fwd is added at the beginning of the subject but nothing
else. How can I configure this specific template? Should it not be the
"Forwarding a Request" template?
Thank you
very much for your help.