Forward in a request it not shown on the conversations
Hi
We use the forward function on the request system to log the problem with one of our 3rd party support companies and with a attachment. However Forwards do not show up on the request conversation can this be fix so we have a full audit of communication for a request.
I tried using reply by you can�t attach the file that the user attached to the call
We use the forward function on the request system to log the problem with one of our 3rd party support companies and with a attachment. However Forwards do not show up on the request conversation can this be fix so we have a full audit of communication for a request.
I tried using reply by you can�t attach the file that the user attached to the call
Topic Participants
Lee Purvey
ankit
radhai
jmasters_me
swelch
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