Hi

We have had a custom plugin created for a External Actions - Menu Invocation. When the user opens the request the menu is displayed. We have one user that can only view the requests but I see that they can also invoke the menu. Is there a way to stop or hide the menu from this user?

On another point, is it possible to configure Field & Form Rules from a Role perspective? I have a rule configured but the Support Rep has to be changed before the field can be up-dated. It would be great if the roles can be incorporated, i.e. BU admins or Team leaders can change the field without re-assigning the request to themselves and then assigning it back to the original Rep.

Regards

Graeme