for my own curiosity
How are you guys having your people create tabs? What features are you using? I feel that we are underulitlizing the software potential and would like to compare notes as to how everyone is using the software?
For Example:
When creating the tickets for help desk, we are using the problems tabs to have a dispatcher create the tickets. I wish my exchange admin would allow me to open up smtp so I could have the support tickets sent to me via email, but I can deal without that. What other features do you guys use, and how do you setup the helpdesk to fit your companies needs?
Just kind of want to exchange notes
8)
For Example:
When creating the tickets for help desk, we are using the problems tabs to have a dispatcher create the tickets. I wish my exchange admin would allow me to open up smtp so I could have the support tickets sent to me via email, but I can deal without that. What other features do you guys use, and how do you setup the helpdesk to fit your companies needs?
Just kind of want to exchange notes
8)