Hi,

 

We are using SupportCenter Plus and are having two problems.

 

1. When we reply to a request the font size is way too small.

We have to manually change the font size and that uses alot of our time.

 

2. when we are writing an e-mail to our customers the font size suddenly changes to a bigger size as soon as we type in @. It is very annoying since we use @ alot :) (It seems like it has something to do with the Heading button (CTRL+ALT+2)

 

Can you please reply to me on these matters with a solution?

 

Thank you very much! :)