Is there a way to build a view filter that encompasses the basic idea of "First_Response=False"? This would be so that we could build a View around it and see immediately which tickets haven't been responded to yet and as they are responded to they would be taken out of the view.

I've tried using Responded Date and the selections/variables available but it only allows me to pick a static date and not a variable like "Less than or Equal to: Today".

I've also tried using the Response DueBy Time column but those variables are not fluid either and require a static date.

Likewise Response Overdue only gives me a yes or no but no variables to show if it will become Response Overdue.

Any help is appreciated as I've been trying for a few hours now to find a good solution, I've read through the release notes for  9.4 Build  9409 but did not see anything pertaining to this issue (we are on  9.4 Build  9406). I've also searched Pitstop and cannot find anything that would allow me to sort tickets with no First Response marked into a view and separate them from already responded tickets.