First Contact Resolution
This is one of the most important helpdesk KPIs out there. Is there a report for this and if not, why?
Topic Participants
jborghi
New to M365 Manager Plus?
New to M365 Manager Plus?
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New to RecoveryManager Plus?
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New to Exchange Reporter Plus?
New to SharePoint Manager Plus?
New to SharePoint Manager Plus?
New to ADManager Plus?