Filter emails received by technicians
Is there a posibility to filter the email that a technician receives based on Group or Site setting?
A technician should receive information about the tickets opened on his site/group and not all of them.
Is that possible somehow?
Thanks!
A technician should receive information about the tickets opened on his site/group and not all of them.
Is that possible somehow?
Thanks!
Topic Participants
Feri
Priya Kumar
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