Filter by Support Group
Hi Guys
In Service Desk Plus, we have two separate Support Groups set up for a particular site.
Is it possible to create reports that are filtered by these Support Groups as Analytics is not pulling the data from one of these groups.
Thanks in advance,
Joshua.
In Service Desk Plus, we have two separate Support Groups set up for a particular site.
Is it possible to create reports that are filtered by these Support Groups as Analytics is not pulling the data from one of these groups.
Thanks in advance,
Joshua.
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