filelist.txt does not exist in the selected backup
Hello,
I'm trying to migrate ServiceDesk Plus from a Win2008 R2 server to a Win 2016 server, both running 9414. The backup from the Win2008 R2 server says it has completed successfully but when trying to restore the data on the Win2016 server, I get a message saying "filelist.txt does not exist in the selected backup file." The backup folder that was created has six files part_1.data through part_6.data. I'm trying to use the part_1.data as the selected backup file.
I did take another backup that also says it completely successfully and I get the same message.
Any help would be appreciated.
Thanks,
Dan