File Links
Hi,
Just a strange question.
If I stored some templates on the server (Excel files). How could I link these in a Ticket ?
The idea is we provide a template link that needs to be completed and then attached to a Service Request......and we want to avoid linking to the network or SharePoint. I'm sure I can shove it in fileattachments..but unsure how to identify the link or stop it from being overwritten.
Any ideas ?
Andrew
Just a strange question.
If I stored some templates on the server (Excel files). How could I link these in a Ticket ?
The idea is we provide a template link that needs to be completed and then attached to a Service Request......and we want to avoid linking to the network or SharePoint. I'm sure I can shove it in fileattachments..but unsure how to identify the link or stop it from being overwritten.
Any ideas ?
Andrew