File attachment to customer account?
Nice product.
We typically keep an 'information' file (just a text file) for each of our clients, which includes configuration information, passwords, etc. I tried cutting and pasting this file into the 'description' field for the customer account, but there's not much space to hold much info there.
Any chance you might either a) add another (large) text field for this type of information to the customer account record, or b) allow file attachments to the customer account record for this type of information? It could be useful to be able to attach network diagrams, pictures, config info, etc. to the customer account.
Also, I read that you are working on adding reports by customer account. Any idea when this will be ready?? The reports aren't very useful unless you can report on a specific account...
We typically keep an 'information' file (just a text file) for each of our clients, which includes configuration information, passwords, etc. I tried cutting and pasting this file into the 'description' field for the customer account, but there's not much space to hold much info there.
Any chance you might either a) add another (large) text field for this type of information to the customer account record, or b) allow file attachments to the customer account record for this type of information? It could be useful to be able to attach network diagrams, pictures, config info, etc. to the customer account.
Also, I read that you are working on adding reports by customer account. Any idea when this will be ready?? The reports aren't very useful unless you can report on a specific account...