It appears the Execute Script rule does not work to set/unset a Task when a Requester (who is not a Technician) creates a new Service Request or edits an existing Request. If the user is a Technician, it works fine. See below for the actual script included on this rule.

Thank you,

Geordon

Execute Script contents:

if($CS.getValue("RES_2104_QUS_1815")==="Laptop Required")
  $CS.setTasks(["templateTask67511"]);
else
  $CS.unSetTasks(["templateTask67511"]);