After building Field and Form Rules to be applied to all users, it only executes when the user is a Technician. I built a few Field and Form rules to change the Group to a specific group when a certain value in a dropdown list is selected. An employee in the Firm reported rules not working consistently. I have narrowed down the issue to requests submitted by users that are Requesters. The rules work just fine when the user is a Technician. I was reading the forum and it looks like users have had this issue in the past when "Applies to All Users" is selected. This issue was given the Feature ID: SD- 61575.

Please let me know if there is an upcoming solution or if one has already been applied in a later version. The current version we are running is 9.2 Build 9227.

Thank you!