Hi there,

I'm trying to do something simple and I don't understand why it's not working.

Firstly in the rule onFormLoad I execute a script to:

$CS.removeAllOptions(["SUBCATEGORY"]);

Then I have an action (not a script) in there to 'Add Options' to SUBCATEGORY = [Option 1, Option 2]

(Although I did try to add the options in a script and that didn't work either)

When the form is loaded for the requester or technician, SUBCATEGORY has no options.

They are existing entries in the subcategories list but for the template that I'm working on, only a few subcategories are relevant.

Do scripts get run after actions? Is there a known order to how the actions are executed anyway?

Originally I used the action to 'Remove Items' from SUBCATEGORY and listed the huge amount of unneccessary Subcateogries... Which worked but is a stupid way of doing it.

I hope you can help.

Kind regards,

Dave