Fetching issue
I am having a problem with the "fetching" feature grabbing emails and creating requests. I originally set up my email as the email to fetch from and it was pulling the emails and creating requests. The issue was that it would grab any email and create a request. I set up a new email called helpdesk and have end users emailing issues to this account and it will not "fetch" the emails. I did make the change in the mail server settings page and it simply doesnt function correctly. Please help as this is a great feature and it is driving me crazy having to enter each request. TIA
Topic Participants
bspencer_me
kkevin
ServiceDesk Plus
New to M365 Manager Plus?
New to M365 Manager Plus?
New to RecoveryManager Plus?
New to RecoveryManager Plus?
New to Exchange Reporter Plus?
New to Exchange Reporter Plus?
New to SharePoint Manager Plus?
New to SharePoint Manager Plus?
New to ADManager Plus?