1.) the first step guide in german language refers to Zoho Reports.

2.) i am not able to setup the mail configuration. clicking on save (speichern) resets all data. clicking on reset does nothing (even not clearing the fields), clicking on Test does also nothing

3.) every other configuration option on the settings page is greyed out.

Synchronisation with a SQL-Database

In this thread  https://forums.manageengine.com/topic/auto-update-page-database-synchronization-%D1%81lickable-link-to-request

you are talking about the sync with Service Desk and that it is actually not possible to sync more frequently then once / hour.

I wonder if this does also apply to the database syncing as described here

https://www.manageengine.com/analytics-plus/help/analytics-plus-agent/download-and-setup.html

• UploadFromDB.bat / UploadFromDB.sh - Use this to upload data from relational databases into Analytics Plus

best regards

Alex