Features?
Can you tell if its possible to do the following:
a) Either assign a contact to multiple accounts, or create sub-accounts under a main account, so that my customers who have multiple sites can manager requests from all sites, and we can see an overview and then site detail. Also i would like to assign products down at site level for support and maintenance contracts.
b) Assign a percentage annual maintenance fee against products or product groups
c) Calculate using (b) the amount for support and maintenance annually. using the warranty period and date purchased to determine if support revenue is yet due.
Other than that this is a fantastic product.. which i am eagerly awaiting paying for!!!
a) Either assign a contact to multiple accounts, or create sub-accounts under a main account, so that my customers who have multiple sites can manager requests from all sites, and we can see an overview and then site detail. Also i would like to assign products down at site level for support and maintenance contracts.
b) Assign a percentage annual maintenance fee against products or product groups
c) Calculate using (b) the amount for support and maintenance annually. using the warranty period and date purchased to determine if support revenue is yet due.
Other than that this is a fantastic product.. which i am eagerly awaiting paying for!!!