FeatureRequest: Enhanced WO-States
Maybe you can integrate in one of your next releases some more possibilities for the Ticket-State. I really would like to see two "closed" possibilities (as maybe somebody already seen in OTRS).
- closed successfully
- closed unsuccessfully
This maybe helps in analyzing the requests...
At present it's possible to edit the states. But i'm not shure if its possible to create these items in the current release.
thanks
F.
- closed successfully
- closed unsuccessfully
This maybe helps in analyzing the requests...
At present it's possible to edit the states. But i'm not shure if its possible to create these items in the current release.
thanks
F.