2025 has been an extraordinary year for Analytics Plus! Building on last year’s momentum, we expanded the platform into an autonomous decision intelligence platform designed to transform how IT teams analyze, act, and make decisions.

Here’s a yearly roundup of the top innovations that are driving smarter IT operations.

1. Agentic AI comes to Analytics Plus

• Turn conversations into action: Turn insights into action right within your conversation with Zia. Powered by Zoho LLM, the revamped Ask Zia 2.0 delivers a smarter, more intuitive experience. Instantly share reports, export charts, schedule data-driven emails, or open the exact view you need from related reports—no tab switching, no delays, just insight-driven execution.

• Flexible LLM integration: Integrate your desired LLM for automated analysis, real-time insight interpretation, and intelligent workflow automation, making Analytics Plus the central engine of your agentic AI ecosystem.
  
   
  

 

• Orchestrate agentic AI workflows: Transform real-time IT metrics into intelligent, actionable triggers. Automatically initiate workflows based on dynamic thresholds for next-gen IT automation with Model Context Protocol (MCP) support.

• Contextual AI-powered intelligence across IT: Powered by Zoho LLM, Zia adapts seamlessly across IT applications, providing actionable insights and recommendations that unify data and drive AI-powered decision-making across the IT stack.
  
  
  

• RingCentral: Gain prebuilt insights into call center performance while monitoring agent efficiency and enhancing customer interactions.
  
  

• Mosyle: Achieve comprehensive insights to track device performance, ensure security compliance, and streamline Apple device management.
  
  

• Vulnerability Manager Plus: Strengthen your security posture with prebuilt analytics to assess and prioritize vulnerabilities based on severity, age, and impact for proactive endpoint defense.
  
  

• PRTG Network Monitor: Enhance your network monitoring with prebuilt insights from PRTG, that provides device availability, sensor performance, bandwidth usage, and alert trends.
  
  

• BMC Helix Operations: Gain actionable insights into service performance and operations. Spot anomalies, track trends, and correlate data across services, enabling proactive issue resolution and smarter decision-making.

3. Data preparation

• Build data pipelines: The new pipeline builder in Ask Zia simplifies data preparation by automating complex, manual tasks. Instead of configuring complex rules or writing scripts, Ask Zia builds, cleans, and transforms datasets based on simple language prompts, making data preparation faster and more accessible for IT teams.
  
  
  

• Transform data by example: Users can refine their data quickly by showing how the final output should look. Instead of manually defining complex transformation rules, provide a few sample values in the data column and the rest of the output will be auto-generated, making data preparation faster, easier, and more intuitive.
  
  
  

4. Expanded data import and connectivity enhancements  

Analytics Plus significantly broadened its data import capabilities with support for cloud-hosted ClickHouse and SAP HANA databases along with new connectivity for local Cassandra databases. The platform now supports additional databases, including ODBC, OLEDB, and HFSQL, providing broader connectivity across enterprise systems. DataBridge received major upgrades as well, enabling imports from a broader range of file formats, including JSON, XML, Excel, HTML, statistical files, and Parquet, providing greater flexibility for integrating diverse datasets.

5. Enhanced security configurations  

• Manage account lockout: Set limits on consecutive failed login attempts, which lock your Analytics Plus accounts temporarily to reduce unauthorized access risks.

• Password management: Enforce password complexity and expiration rules to strengthen account security.

• User session oversight: Monitor and manage active user sessions to ensure secure access and enforce session policies.

• TLS and encryption settings: Choose preferred TLS versions (TLSv1.2 and TLSv1.3) and cipher suites to secure all client-server communications.

• HTTPS enforcement via HSTS: Enable HTTPS connections with HTTP Strict Transport Security (HSTS) to ensure secure browser access, with configurable timeframes for enforcement.

• Antivirus scanning: Automatically scan uploaded files for viruses and threats before processing.

• IP access restrictions: Limit platform access to specific IP addresses to enhance account protection.
  
  

6. V2 API integration support

Analytics Plus now provides a robust v2 API that allows secure HTTPS access to workspaces, reports, tables, and dashboards. This enables developers and IT teams to automate tasks, such as fetching data, updating datasets, exporting reports, and embedding Analytics Plus into custom applications, improving efficiency and streamlining workflows without manual effort.

In addition to our groundbreaking features and integrations, we’ve launched initiatives and resources to help refine and supercharge your IT operations. Here’s a curated look at the top 2025 releases:

Assessments and insights  

• Analytics maturity assessment: Evaluate your organization’s analytics maturity across key areas such as AI and ML adoption and decision intelligence, and receive tailored recommendations to boost your analytics strategy and drive IT outcomes.

• ROI calculator: Understand your potential savings and the impact of Analytics Plus, helping you see the value of your IT investments clearly.
  
  

Collaterals

• Elevate ITOps reliability with AI-driven SRE tracking

• AI and ML: The ultimate solution to IT’s greatest challenges

• How GenAI automates RCA in an enterprise IT environment 

• Unlock the future of cyberdefense with agentic AI

• The 2026 AI playbook for enterprise IT

• Unlock the future of ITOps with no-code ML