Feature Request: Ticket Close
In service desk it would be handy to have a "Save and Close" function in the resolution tab. 99.9% of the time if we are entering a resolution we are ready to close the ticket as well. It would be nice to eliminate the step of saving the ticket then going back in to close the ticket.
As it stands there is a "Close and add to solutions" button.
As it stands there is a "Close and add to solutions" button.