Here’s a concise, forum-friendly version you can paste into PitStop:

Title: Feature Request: Remote Printing in Endpoint Central Remote Control

Hi Team,

I’d like to request the addition of a remote printing feature in Endpoint Central’s Remote Control.

Currently, when supporting users remotely, technicians often need to print logs, reports, or troubleshooting output. This requires downloading files locally first, which adds unnecessary steps and time.

Requested capability:
Allow technicians to print from the remote machine directly to their local or network printer during a remote session (printer redirection).

Example use case:
While connected to a user’s device, a technician needs to print a system report. Instead of transferring the file, they could simply print it locally via the remote session.

Benefits:

• Improves help desk efficiency

• Reduces file transfers

• Enhances remote support for distributed users

• Aligns with functionality available in tools like LogMeIn

Suggested controls:

• Admin enable/disable option

• Role-based permissions

• Audit logging for print activity

This would be a valuable addition to Endpoint Central and help reduce reliance on third-party remote tools.

Thanks for considering!

If you want, I can also add a more technical version (with Windows printer redirection specifics) in a follow-up comment to strengthen it further.