We often deal with customers who have multiple team members, in different groups who respond to Requests.  However, these individual responses are 'hidden' until we check the Request and show 'all' conversations, as they may not have CC'd the original Contact.  

Would it be possible to have SC+ both notify and mark Public these responses?  I'm not concerned presently with forwards/responses from my own organization being notified/public, as I handle these as internal conversations and don't necessarily want them displayed.  But, it would be handy to be able to allow all responses from an Account to be displayed as public, regardless of whether the original Requestor was CCd.

Thoughts?

Thanks,

Matte