Feature request: Option to forward request including
I am using Servidesk plus 6 -6010.
I would like to have the option to setup a rule or alert so the request including attachmetns can be e-mail to a technician.
I currently can only send request alerts for technicians. when the technician gets the request , the attachments on the request are not included
I would like to have the option to setup a rule or alert so the request including attachmetns can be e-mail to a technician.
I currently can only send request alerts for technicians. when the technician gets the request , the attachments on the request are not included