Feature request: notify whole group without listing techs.
We would like an option to notify all group members when a new or existing request is assigned to the group. For example, if the list of technicians of the group to notify were left blank, SD+ would resolve all membership in the group at the time a new or existing request was assigned to the group and notify all of them by email. This saves maintenance of the list of individuals to notify, which if all group members are Chosen, is conceptually a redundant activity to just checkmarking the group on the group edit page. Conversely, listing even one group member would limit the notification to just those Chosen. Thanks for your consideration.