I (We) am (are) very interested in leveraging our paid Maintenance to upgrade to ServiceDesk Plus 8.2 to leverage all of the upgrades/introductions brought in by doing so. With that said, our in-house documentation for the original implementation is non-existant. I've done some brief browsing for documentation - searching the ServiceDesk Admin. Guide and the Installation Guide. I didn't see the quick answer, so I thought I'd toss it on here and see if the experienced can provide me help.

My specific request is a resource (PDF, URi/L, etc.) with upgrade information for ServiceDesk Plus, specifically towards 7.x to 8.2. If there are multiple paths, that's fine - I'll review them all. I'm just trying to find the most optimal method.

Thank you, in advance, for any and all help.