FAILURE :E-mail settings saved successfully. But error occurred while trying to check connection with mail server

FAILURE :E-mail settings saved successfully. But error occurred while trying to check connection with mail server

 

hello
I have this problem email
FAILURE :E-mail settings saved successfully. But error occurred while trying to check connection with mail server - Authentication Failed using the given username and password.

- The Telnet responds to the server email and port
- The passworld and email configuracion is OK

 

 

Product Name

:

ManageEngine ServiceDesk Plus  9.1

License Type

:

Trial Version

License ID

:


Customer ID

:


Product Edition

:

Enterprise

Number of Technician Logins

:

Purchased: 5  (Used: 5)

Number of Assets

:

Purchased: 200  (Used: 1)

Project Management

:

YES

Robo Technician

:

YES

Multi Language

:

YES

Expires on

:

Sun, 15 Nov 2015 (Expires in 22 days)

 

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