FAILURE :Error occurred while deleting Technician.
FAILURE :Error occurred while deleting Technician.
Please report the problem to the system administrator, with the Error Code - 1,223,998,466,876.
I am attempting to remove a user from the technician list because they have left the company, and I need to add a new technician but our license only allows for 8 people total.
Everything I have tried so far has not allowed me to remove them from the list. I have tried to edit their details, delete them as a requester, change them in the active directory, change them to a different user name, and so far nothing will allow me to do it.
I have attempted to call the support line but I haven't reached anyone yet to help with the issue.
The user does not have any tasks or affiliations tied to their name, so I'm clueless as to what to do.
Any help is appreciated. Thanks.
Please report the problem to the system administrator, with the Error Code - 1,223,998,466,876.
I am attempting to remove a user from the technician list because they have left the company, and I need to add a new technician but our license only allows for 8 people total.
Everything I have tried so far has not allowed me to remove them from the list. I have tried to edit their details, delete them as a requester, change them in the active directory, change them to a different user name, and so far nothing will allow me to do it.
I have attempted to call the support line but I haven't reached anyone yet to help with the issue.
The user does not have any tasks or affiliations tied to their name, so I'm clueless as to what to do.
Any help is appreciated. Thanks.